Dreamtec Road Privacy Policy - Version 1.0
Effective
Date: [29/08/2023]
Thank
you for using Dreamtec Road! This Privacy Policy explains how your personal
information is collected, used, and protected when you use our mobile
application, Dreamtec Road ("the App"). Dreamtec Road is designed for
service providers to efficiently manage dispatched jobs and related
information. Your privacy is important to us, and we are committed to
safeguarding your information.
Information
We Collect
We
collect information in two ways:
1.
User-Provided Information
When
you download and register the App, we collect the information you provide. This
includes your contact details, photos, and any data related to jobs managed
using the application. We may use this information to contact you with
important updates, notices, and marketing promotions. Information about jobs
may be shared with third parties such as insurance companies or clients.
2.
Automatically Collected Information
The
App may automatically collect certain information, including:
�
Type of mobile device
�
Unique device ID
�
IP address of your mobile device
�
Mobile operating system
�
Type of mobile internet browsers
used
�
Usage patterns within the App
Location
Information
When
you are "on-duty" within the mobile application, we may use GPS
technology or similar technology to determine your current location for
dispatching jobs based on proximity. While on duty or engaged with a job, the
App may submit your location to our servers, which will be stored to allow
playback of travel routes associated with jobs.
When
you are "on-duty" within the mobile application, we may also determine your location while the app is in the background or closed for maintaining accurate location data for dispatching jobs based on proximity.
Sharing
with Third Parties
Yes,
we may share your information with third parties in the following
circumstances:
�
When required by law, such as in
response to a subpoena or similar legal process.
�
When we believe, in good faith,
that disclosure is necessary to protect our rights, your safety, or the safety
of others, to investigate fraud, or to respond to a government request.
�
With trusted service providers
who work on our behalf, adhere to the rules set forth in this privacy
statement, and do not have independent use of the information.
�
In the event of a merger,
acquisition, or sale of all or a portion of our assets, where you will be
notified of any changes in ownership or uses of your information.
Retention
and Restriction of Records
We
retain personal information as required by applicable laws and regulations.
However, we do not remove or destroy personal information upon request.
Security
We
take the security of your information seriously and have implemented physical,
electronic, and procedural safeguards to protect it. While we strive to provide
reasonable security, no system is completely immune to potential security
breaches.
Changes
to this Privacy Policy
We
may update this Privacy Policy from time to time, and any changes will be
posted here and communicated to you via email or text message. Your continued
use of the App signifies your acceptance of these changes.
Your
Consent
By
using the App, you consent to the processing of your information as described
in this Privacy Policy, both now and as amended by us.
Cookies
We
may use "cookies" to improve your experience with the App. You can
choose to accept or decline cookies; however, declining cookies may limit your
access to certain features.
Contact
Us
If
you have questions about our privacy practices or this Privacy Policy, please
contact us at accounts@dreamtec.co.za.
Thank
you for trusting Dreamtec Road with your information.